Terms of Service | ChiefNest

1. Acceptance of Terms

By accessing and using the ChiefNest platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms and conditions that may apply to specific portions of our Services. If you do not agree with any of these terms, you are prohibited from using or accessing our Services.

2. Description of Services

ChiefNest provides a platform that connects businesses ("Clients") with Chiefs of Staff and operational professionals ("Chiefs") for business support services. Our Services include, but are not limited to:

Matching Clients with appropriate Chiefs based on skills, experience, and needs
Facilitating communication between Clients and Chiefs
Providing tools for task management and collaboration
Processing payments for services rendered
Offering training and resources for platform users

3. User Accounts

3.1. Registration: To access certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2. Account Security: You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify ChiefNest immediately of any unauthorized use of your account.

3.3. Account Termination: ChiefNest reserves the right to suspend or terminate your account at any time for any reason, including but not limited to, violation of these Terms.

4. User Conduct

When using our Services, you agree not to:

Violate any applicable laws or regulations
Infringe upon the rights of others, including intellectual property rights
Harass, abuse, or harm another person or entity
Interfere with or disrupt our Services or servers
Attempt to gain unauthorized access to any part of our Services
Use our Services for any illegal or unauthorized purpose
Submit false or misleading information
Impersonate another person or entity

5. Client and Chief Relationships

5.1. Nature of Relationship: ChiefNest acts as a platform connecting Clients with Chiefs. We do not employ Chiefs, nor are we a party to any agreement between Clients and Chiefs except as expressly stated in these Terms.

5.2. Client Responsibilities: Clients are responsible for providing clear instructions, maintaining professional communication, and fulfilling payment obligations for services received.

5.3. Chief Responsibilities: Chiefs are responsible for providing professional services, meeting agreed-upon deadlines, and maintaining confidentiality of Client information.

6. Fees and Payments

6.1. Service Fees: Clients agree to pay the fees specified in their selected subscription plan or as otherwise agreed upon for services received through our platform.

6.2. Payment Processing: Payments are processed through secure third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.

6.3. Refunds: Refund policies are specified in the subscription terms for each plan. ChiefNest reserves the right to determine refund eligibility on a case-by-case basis.

7. Intellectual Property

7.1. ChiefNest Content: All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by ChiefNest and are protected by copyright, trademark, and other intellectual property laws.

7.2. User Content: You retain ownership of any content you submit through our Services. By submitting content, you grant ChiefNest a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and promoting our Services.

8. Confidentiality

8.1. Client Information: Chiefs agree to maintain the confidentiality of all Client information obtained through our Services and not to disclose such information without explicit consent, except as required by law.

8.2. Chief Information: Clients agree to maintain the confidentiality of Chief personal information obtained through our Services.

9. Limitation of Liability

9.1. Disclaimer of Warranties: Our Services are provided on an "as is" and "as available" basis. ChiefNest disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2. Limitation of Liability: In no event shall ChiefNest be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services.

10. Indemnification

You agree to indemnify and hold harmless ChiefNest and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

12. Changes to Terms

ChiefNest reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services after any changes indicates your acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at legal@chiefnest.com.

Last updated: April 17, 2025